Transition

Create	Define a new vision Develop an implementation plan Build excitement
Elmiinate	Make the hard choices (terminate, liquidate, reduce, etc.) Remove obstacles Maintain the dignity of all involved
Communicate	Prepare key messages Deliver difficult news Anticipate questions and respond with straight talk Communicate, communicate, communicate
Integrate	Bring it all together Instill new norms and patterns of behavior Honor the past and look forward to the future